Writers are often great observers, but we aren’t always good listeners. Our stories share knowledge and create empathy in the reader, but the dark side of our work is the ego it sometimes takes to sustain it. Writing, especially something as long and thankless as an entire book, requires a belief in the importance of one’s own voice, even in the face of skeptics and critics. We rely on our words to crawl into hearts and change minds. In fact, though, the most radical thing those with powerful voices can do in times of conflict is listen.